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      FAQ

      Frequently Asked Questions

      Select a question below

      General

      What is Level99?
      What's the Goal of Level99?
      What kind of games are there?
      How do I play?

      Before Coming Here

      How many people do I need?
      What age is Level99 for?
      Do I need to fill out a waiver to participate?
      How should I dress to play?
      What about kids under the age of 18?

      Large Groups

      Do you host private events?
      How do I book an event?
      Reserving the Venue/Facility Buyouts?

      Additional Information

      Is Level99 Accessible?
      Is Level99 safe during Covid?
      Are there lockers to put my belongings?
      Are you hiring?
      What is your cancellation/refund policy?

      Don't see what you're looking for? We're happy to help! Contact us.

      Level99

      A World of Challenges

      Hours

      Sun
      11am - 10pm
      Mon
      11am - 10pm
      Tues
      11am - 10pm
      Wed
      11am - 10pm
      Thurs
      11am - 10pm
      Fri
      11am - Midnight
      Sat
      10am - Midnight

      Pricing

      Click here to learn about pricing

      Location

      Natick Mall

      1235 Worcester Street
      Suite #3330
      Natick, MA 01760

      On the second floor of the Natick Mall, next to the food court. Parking Deck C.

      Contact

      General Inquiries

      hello@level99.com
      (617) 865-8599

      Large Events

      Click here to learn more about corporate outings and special occasions.

      Stay Connected

      Email

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